Your privacy

Privacy Policy

How Rock The Street, Canada collects, uses and protects personal information.

Updated: September 25, 2026

This website is the property of Rock The Street, Canada (RTSC). We comply with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) in handling your personal information.

If you have questions about this Privacy Policy, please contact us at info@rockthestreetcanada.com.

Scope of Policy

This Privacy Policy applies to information we collect on this website and in email, text, and other electronic messages between you and this website. It does not apply to information collected offline, through other websites, or by third parties.

By accessing this website, you consent to the terms of this Privacy Policy. Updates will be posted here, and continued use of the site constitutes acceptance of the revised policy.

Information Collected

Automatically Collected Information:
RTSC may collect your IP address, browser type, and usage statistics via cookies or tracking technologies.
Voluntary Information:
When you interact with us (e.g., submitting forms, registering for programs), we may collect:
- Name, email address, postal address, and phone number
- Payment information for donations (processed securely by third-party providers)
- Date of birth for volunteer background checks
Sensitive Information:
Sensitive personal information, such as identification numbers, will only be collected with your explicit consent when legally required.

Consent

By providing your personal information, you consent to its collection, use, and disclosure as described in this Privacy Policy. You may withdraw consent at any time by contacting us at info@rockthestreetcanada.com, though doing so may limit your access to RTSC programs or services.

How We Use Information

Your information is used to:

Provide and improve our programs, services, and website functionality
Respond to inquiries and send communications
Process donations and fulfill legal obligations
Conduct volunteer background checks where necessary
Comply with applicable laws

Email Communications: You can opt out of non-transactional emails at any time by contacting us.

How We Share Information

RTSC does not sell, rent, or trade your personal information. Sharing occurs only:

With Third-Party Providers: To process payments, conduct background checks, or facilitate communications.
With Sponsors and Volunteers: Limited to program participation details when necessary (e.g., student and volunteer rosters).
As Required by Law: To comply with legal obligations or court orders.
In Emergencies: When required to protect the safety or rights of individuals.

All third-party service providers adhere to confidentiality and security obligations aligned with PIPEDA.

Data Retention and Protection

We retain your personal information only as long as necessary to fulfill our purposes or comply with legal obligations. RTSC implements physical, technical, and administrative safeguards to protect your data.

Transmission Risk: While we take reasonable precautions, no data transmission over the internet is 100% secure. Users provide information at their own risk.

Cookies and Tracking Technologies

Our website uses cookies to monitor traffic and improve user experience. You may manage or disable cookies through your browser settings. Note: Some site features may not function properly if cookies are disabled.

Children’s Privacy

We do not knowingly collect information from children under 13 years of age without verifiable parental consent. If you believe we have unintentionally collected such data, contact us to remove it.

Your Rights (Canada)

Under PIPEDA, you have the right to:

Access your personal information
Correct inaccuracies in your information
Withdraw consent for further use of your information

To exercise these rights, please contact info@rockthestreetcanada.com.

SMS Communications

When you consent to receive SMS messages from RTSC:

We collect your phone number and consent
Data will not be shared with third parties for marketing purposes
Standard message/data rates may apply

Opt-Out: Reply STOP to unsubscribe. HELP for assistance.

Cross-Border Data Transfers

Your data may be stored or processed outside Canada. By using this website, you acknowledge and consent to cross-border transfers. RTSC ensures safeguards equivalent to Canadian privacy standards.

For further information about this policy or to submit a privacy-related inquiry, contact:

Rock The Street, Canada
Email: info@rockthestreetcanada.com
Address:
15 Balmoral Ave
Toronto ON M4V 1J5